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AI-driven support for immediate access to product and solution information

Conceptual image to visualize Axis AI Assistant that enhances our customer support.

Axis Communications announces the launch of Axis AI Assistant, a new digital resource designed to enhance the support experience for partners and customers. Currently available in English, this tool complements the existing support ecosystem by providing immediate, 24/7 access to information regarding Axis products and solutions, helping users find the right answers at any time.

Axis AI Assistant serves as a vital addition to the Axis personalized support channels, addressing the customer need for quick, on-demand technical information. By leveraging AI-driven search capabilities, the tool allows users to navigate the extensive portfolio of Axis solutions efficiently, finding specific product data and troubleshooting resources without delay. This initiative ensures that while dedicated support teams remain available for complex inquiries, users have a reliable, always-on starting point for their support journey.

  • Complements existing personalized human-led support
  • Quick and intuitive navigation of technical documentation
  • Currently optimized for English language queries
  • Accessible directly via Axis support web pages

Axis AI Assistant is now available for use at axis.com/support, reinforcing the commitment to providing accessible, high-quality support tools that empower customers to maximize the value of their Axis solutions.

Chris Shanelaris
 - 
Press contact
Public Relations Manager, Americas, Axis Communications
Phone: 978-614-3023
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Chris Shanelaris